The Neve Genesys Black is at the cutting edge of audio production. The robust, flexible and inherently powerful system forms the centre of your studio environment. Built to last, the Genesys Black is engineered for reliability and years of creative use. Your Genesys Black is a major investment.
Even with the incredible attention to quality and reliable designs that Neve release, unexpected component failures may occur from time to time without warning. If any issues happen during the initial factory warranty period, all issues are dealt with quickly and efficiently directly by Neve.
But what happens after the initial warranty period ends?
Neve offers a warranty extension program, to ensure the continuation of the same quality of service given during the initial warranty period. Benefits of the program include;
● Free telephone and e-mail communication for operational help and diagnostic support
● Free shipping of replacement parts, including shipping of the return, faulty item(s) to Neve
● Peace of mind that no unexpected failure is followed by a repair bill